Confidentiality is extremely important within this practice. I will treat what you tell me with great care. The law protects the relationship between a client and a psychologist, and information cannot be disclosed without written permission.
Legally Mandated Exceptions include:
- Suspected child abuse or dependant adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.
- If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
- If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in insuring their safety. If they do not cooperate, I will take further measures even without their permission that are provided to me by law in order to ensure their safety. The safety and well being of my patients is primary to me.
Insurance Reimbursement Requirements:
- Third party reimbursement (Insurance companies) typically require a diagnoses and treatment plan in order to approve payment. If you choose to submit claims for insurance reimbursement, then the diagnosis and treatment plan will be released to the insurer.
Please record our scheduled appointments in a calendar and keep track of appointments. If you make an appointment through our online system, Genbook, you will typically receive a confirmation email and a reminder email or text message. We do not use telephone reminders. Payment for sessions is always due at the time of each appointment. Please arrange beforehand if you would prefer to make a different arrangement.
Cancellations and Missed Appointments
Patients are financially responsible for the full session fee for scheduled sessions which are cancelled by the patient less than 48 business hours ahead of the appointment time. This policy also applies to missed appointments. Cancellations should be made by telephone, not email.
Fees and Payment
I am not a participant in insurance panels. Payment is due at the time of service by cash, check, or credit card. I do not bill third party payers (insurance) or programs (Medicaid, Medicare). Our office will provide you with a statment that you may mail/submit to your insurance company (other than Medicare) for out of network reimbursement. The statement will include all the relevant information and codes requied by insurance companies for reimbursement.
If medications are needed, I will provide prescriptions during the session. Please understand that it is your responsibility to notify Dr. B during the session if your prescriptions are running low and you will need a refill. Medication changes or refill orders will be made during session if needed.
Calls from pharmacies requesting routine prescription refills will result in a charge to the patient (or responsible person) for this additional service. This includes calls from mail order pharmacies. Each request requires Dr. B to review your chart and make notes about the medication management. If a patient calls the pharmacy for a prescription refill when the most recent bottle indicated that there are no refills remaining, the pharmacy will typically contact Dr. B for the refill authorization, resulting in the charge.
Insurance companies may require prior authorization for some medications, including changes in what they will cover during their contract year. Dr. B will handle prior authorizations during scheduled sessions if possible. If that is not possible, then the standard session rate, based on the time spent, will be charged.